GSC Smart Hub

Product Return

Why was my product returned?

When an IR is unreachable during the delivery time, the product will be returned to the company.

How to reship my returned product?

You need to send a request via Help Center requesting to reship your product and you are required to provide the below information:
1. Updated shipping address and mobile number
2. Valid ID photocopy.

Do I need to pay to reship my product?
The first two shipments are free of charge. After the second shipment, the Independent Representative will pay to a fee to the shipping company according to the tariff of the shipping company.